Applebee's

Reviews about Applebee's

• 1 / 5

  By NAKIA ALLEN
  I placed an order on 3/20/17 around 7:15 for a 2/$20.
  Picked the order up in about 15minutes.
  Upon returning to my hotel which is one parking lot away from Applebees(2 minutes walking)
  I noticed the boneless wings were cold.
  My Spinach Artichoke Chicken Cavatappi only had sauce noodles and chicken. No Fried spinach leaves, Parmesan or grape tomatoes.
  I also requested alfredo which was not in the bag.
  I called to let them know the specs on the pasta dish was wrong as I had eaten this same dish for the last few weeks at several differnt locations and never had it prepared this way.
  The togo person I odered with was Savannah, she offered to come and pick it up and bring a dessert to compensate.
  15 minutes passed no one had showed up so i called to speak to a manager. I held for 10 minutes the person over the pphone offered to take a message as they couldnt find the manager.
  So I walked back over with the half made pasta to return it.
  I walk in and see the manager talking to an employee,i approach him and ask was he the manager and proceeded to show him the entree and asked him what was wrong with it.
  He said,"I dont see anything wrong with it".
  So i began to ask him where was Fried spinach leaves, Parmesan or grape tomatoes.
  He replied very nonchalantly , "Do you want it done over"
  I replied its been over a hour since i ordered initially and now I would have to wait another 15-20 minutes for something that should have been done correctly the first time,I would have some type of understanding if they were busy but with 3 tables and 2 bar guest there is no excuse.
  He responded, "What do you want me to do".
  At this point i was so disgusted and afraid that if I did reordered it could possibly be tampered with.
  He refunded me $20 no tax as if he were saying take the money and go.
  Tim Smith gave the worst service I ever received from someone at management level.
  Savannah did more as a togo person as far as service recovery.
  I went to Applebees because I felt that I knew what I was getting but not here,change the name this is definitely what you would expect from an Applebees.
  May 21, 2017
• 1 / 5

  By Debra Johnson
  Not impressed. Waitress brought her sick kid inside as she told us she wanted to see him before he went to ER. Food was nothing to write home about.
  February 24, 2017
• 5 / 5

  By Edward Prestes
  Classic Applebee's in a very convenient location right off of I-95. The restaurant is very well decorated and it makes you feel quite at home, seating is available for larger groups as well. The service we received was 5 stars, thou the food was only 4 stars.
  August 25, 2016
• 5 / 5

  By Carolyn Kight
  Sholpan is a good server. Brought my drinks fast lol
  July 31, 2016